Support site for Simplebim users
Installing and Updating

Getting the Simplebim 7 installer

There is only one Simplebim 7 installer. You use the same installer for your trial and for the licensed product. This means that these instructions apply for getting the installer for both trial and licensed product. 

  1. Go to the Try-it page on the Datacubist web site and request a Simplebim 7 trial download
  2. An email with a personal download link will be sent to the email address you provided.
    • You should get the response email pretty much immediately.
    • If you don't get an email, please check the email address you provided. Sometimes automatically sent emails may be blocked by firewalls or mistakenly sorted as junk email.
    • If your email address is correct and you still don't receive the email, please contact us at support@datacubist.com and we will resend your email manually.
  3. Click on the installer download link in your email.
  4. Save the installer (Simplebim-v7-0.exe or similar) in a place where you will find it later. If you loose the installer you can always use the link in your email for downloading again. But please keep in mind that this is your personal download link and you should not share it with others.

Installing Simplebim 7 and starting evaluation

With Simplebim 7 you get a new evaluation. This means that you can evaluate Simplebim 7 even if you have already evaluated Simplebim version 6 or older.
  1. Run the Simplebim installer you downloaded. Please note that Simplebim is 64bit application you need administrator privileges for successfully running the installer.
  2. Simplebim requires that the Microsoft .NET 4.6 framework is installed on your computer. If this is not the case, the Simplebim installer will automatically launch the .NET 4.6 installer from Microsoft and proceed when that installer has finished.
  3. Otherwise the installer is typical and quite uneventful. You need to agree to the license terms, decide the installation location and if you want Desktop and other shortcuts to the created.
  4. In the last dialog of the installer there is convenient checkbox (checked by default) for asking the installer to launch Simplebim.
  5. When Simplebim is run for the first time you are presented with a License dialog.
  6. In the License dialog click the Evaluate button. On the first time this opens the Start Evaluation dialog. On subsequent times this starts the application.

        
  7. In the Start Evaluation dialog enter your personal evaluation key from the email you received. One you have entered the 10 character evaluation key the Name, Organization, Country and Email fields are automatically filled and the Start Evaluation button is enabled. To start your evaluation please click on the Start Evaluation button.
               

Installing Simplebim 7 and activating license

  1. Run the Simplebim installer you downloaded. Please note that Simplebim is 64bit application and that you need administrator privileges for successfully running the installer.
  2. Simplebim requires that the Microsoft .NET 4.6 framework is installed on your computer. If this is not the case, the Simplebim installer will automatically launch the .NET 4.6 installer from Microsoft and proceed when that installer has finished.
  3. Otherwise the installer is typical and quite uneventful. You need to agree to the license terms, decide the installation location and if you want Desktop and other shortcuts to the created.
  4. In the last dialog of the installer there is convenient checkbox (checked by default) for asking the installer to launch Simplebim.
  5. When Simplebim is run you are presented with a License dialog.
  6. In the License dialog click Activate License, which opens the Activate License dialog

        
  7. In the Activate License dialog enter your Simplebim 7 or Simplebim 5 or 6 activation key you received from Datacubist or reseller. Please note that your Simplebim 5 or 6 activation key will only work with Simplebim 7 is you have an active subscription

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  8. When you have entered the License Key the key will turn green if it is valid. If not, the License Type and License Status fields will tell you why.
  9. Enter your Name and Email. This is important information because it allows your organization to contact you if the license is stuck on your computer or if you need to take other action..
  10. After entering a valid License Key, Name and Email the Activate button becomes active. Please click on the Activate button to activate Simplebim.
  11. You will get one more message dialog telling that the activation succeeded, or if it didn't, a reason why.

Activating license during or after evaluation

  1. When you are evaluating Simplebim the License dialog is shown each time you start the application
  2. Please follow the instruction above (Installing Simplebim 7 and activating license) from step 6 onward.

Offline activation

Evaluations cannot be started offline.

Network licenses can theoretically be activated offline, but that defeats the purpose of having a network license.

You should always first try to activate Simplebim online. If the activation does not succeed please check if you need to configure a Proxy, which can be done from the Simplebim License dialog by clicking the Proxy Settings button. If you have a firewall blocking access to our license servers, please contact us at support@datacubist.com for instruction on how to configure your firewall.

If your computer does not have internet access or you can't configure your firewall, you can use offline activation. In such a case you should get a Single User license, because with offline activation you loose the benefits of a Network license.

  1. Start Simplebim and click the Offline Activation button in the License dialog

            
  2. This opens  the offline activation dialog


  3. Create a Computer Bound Key from your License Key. The key is copied to the clipboard. You should paste this key to an email and send it to us at support@datacubist.com
  4. We then perform the activation on the license server and send you a Activation Key by email. Getting the Activation Key may take a day or two because we process your request manually.
  5. Copy and paste the Activation Key into the Activation Key field
  6. The Activate button becomes active and you can click on it to activate the application
You can also release the license offline if you need to move it to a different computer. You will get instructions from us if you need to do this.

Updating Simplebim

Simplebim supports 3 ways of updating the application
  1. At startup Simplebim periodically checks for updates and tells you if an update is available. If you choose to update the new installer will be automatically downloaded, Simplebim closed, the update installed and Simplebim re-started. You can also manually check for updates using the 'Check for Updates' command found in the help menu (accessed through the small green question mark in the upper right hand corner of the application). From the same location you can also 'Configure Updates' to configure updates, for example turn off automatic checking for updates.
  2. When you install Simplebim the standalone application Simplebim-7-updater.exe is installed in the installation folder. Running this application will check for updates and allows you to update automatically if updates are available
  3. You can use the download link from your trial download or license email to download a new version of the Simplebim installer and run that installer.

Releasing the license

The license can be released from the About dialog. If you have a single user license you 'move the license to another computer' to release it. If you have a network licenses you 'release the license permanently'. Releasing the license will close Simplebim, so please be sure to save any unsaved work before releasing the license.

Uninstalling Simplebim

Simplebim can be uninstalled normally through the Windows Control Panel. Uninstalling does not release your licenses. The best practice is to release your license before uninstalling Simplebim.